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Leadership Team



Dulce Ortizjoined Mano a Mano Family Resource Center as Executive Director in April 2019. She is responsible for leading Mano a Mano in the implementation of their mission through strategic planning, programming and community engagement. She leads in the development of strategic community partnerships and the policy advocacy agenda. Dulce has been actively involved with the non-profit sector and has dedicated her time to serve as a Board Member of different social, environmental, business health and government organizations. She currently serves as the President of the Illinois Coalition of Immigrant and Refugee Rights (ICIRR) Board, serves on the Community Trust Committee of the Illinois Supreme Court Commission on Access to Justice, IDHS Social Services Advisory Council, and is the Co-Chair of Clean Power Lake County. In 2020 she was appointed by Governor JB Pritzker to serve on the Commission on Environmental Justice Commission and in 2022 she was appointed to the Health and Human Services Task Force. Dulce also serves as a Waukegan Township Trustee since April 2021.

Dulce holds a bachelor’s degree from Robert Morris University. She is an advocate for the underserved and vulnerable population, and brings her expertise and drive to empower immigrant families. She is an immigrant, originally from Mexico City, Mexico. 

Carla Rosales, Director of Operations, has been with the organization for nearly a decade. Carla is responsible for the oversight of all agency facilities, financial management, relationship with all outside vendors, and all supportive services such as childcare and reception.

Originally from Michoac√°n Mexico, Carla is a graduate of Round Lake High School and holds an Office Administrator certificate from the College of Lake County. Carla is proud to be a part of Mano a Mano because she enjoys helping other people and being a part of her community.



Celeste FloresDirector of Community Building, joined Mano a Mano as the Director of Community Building in Jan 2021. She is responsible for the development and implementation of community advocacy.  She oversees the community outreach and benefits programming along with the communication department of Mano a Mano. Celeste is the child of immigrant parents.  She was born and raised in Lake County, Illinois, and has been a lifelong member of Most Blessed Trinity Parish.

Before joining Mano a Mano, Celeste spent six years working in the environmental justice movement in several different positions, most recently as the Lake County Outreach Director at Faith in Place. Celeste’s work with frontline community members has drawn national attention to the environmental injustices associated with corporate polluters in Lake County. As Co-Chair of Clean Power Lake County, she has built strong relationships with various coalition partners and elected officials. Celeste has continually championed the need for environmental justice and frontline communities to be part of conversations that shape the policy decisions that will work towards an equitable clean energy future. Most recently, in 2020, Celeste was the guest of Senator Tammy Duckworth for the State of the Union address. She was a recipient of the 2020 Energy News Network 40 under 40 awards.

Celeste holds a bachelor's degree in History and Theology from Bellarmine University. She looks forward to bringing her skills and knowledge to Mano a Mano where she can work for systemic changes that will eliminate barriers for immigrant families in Lake and McHenry Counties, enable immigrants to participate fully in their communities, and advocate for a path to citizenship for all.

Astrid Martinez, Development Manager, joined Mano a Mano in November 2017 as Program Manager of the Healthy Families and Successful Children programs. In July 2022, Astrid transitioned into the Development Manager position. 

Astrid is the daughter of immigrant parents from Guatemala. She was born in Los Angeles, California where she spent her early elementary years. In 1997, her family moved to the Round Lake Area where she finished elementary and middle school and in 2006 graduated from Grayslake Central High School. Astrid received her Bachelors of Science degree in Speech & Hearing Science with a minor in Spanish from the University of Illinois at Urbana-Champaign, followed by her Masters in Bilingual & Bicultural Education from DePaul University. She spent 7 years as a Paraprofessional working with English Language Learners and Special Education and as school Interpreter/Translator. Astrid is also a proud co-founder of the student club, Somos Round Lake, established in 2017 at the Round Lake Area School District. 

Astrid is proud to be a member of the leadership team of Mano a Mano, serving with a great passion to see community members of the Round Lake Area and beyond to develop and thrive as valuable participants in our community. As Development Manager, Astrid will focus on growing our financial resources, effectively execute the organization’s fundraising strategies to meet and increase annual revenue goals and effectively communicate the organization’s impact. Astrid serves on various county-wide coalitions and is a steering committee co-chair of The Partnership For a Safer Lake County since 2018 and serves on the University of Illinois Extension (Lake & McHenry Counties) Foundation board since 2019.


Diana Gutierrez, Health Education and Outreach Program Manager, joined the team in 2012. Currently, she oversees the Community Health Education and Outreach Program.  She has a background in medicine and public health as a former medical practitioner, professor and researcher in Mexico.

Diana has worked extensively with Community Health Workers or Promotoras de Salud, both in Mexico and the U.S and is responsible for the coordination of the Lake County Community Health Workers Partnership, whose mission is to improve health literacy and navigation for medically under-served and at-risk populations in Lake County through building capacity and utilization of Community Health Workers. Diana also develops community partnerships with other organizations. Diana is originally from Mexico, and is bilingual in English and Spanish.

Joanna Jaimes, Program Manager, joined Mano a Mano in March 2020. She oversees the Engaged Citizens and Productive Parents programs. She is a first generation college graduate, and grew up in Vernon Hills. She is passionate about social justice and serving the immigrant community in Lake County. 

Before joining Mano a Mano, she completed her social work practicum at the United Nations High Commissioner for Refugees in D.C. Joanna brings a wide range of research and data analysis skills to Mano a Mano. Joanna received her Bachelor of Arts in Political Science and Social Work degrees from Calvin University. She holds a Master of Social Work degree with a concentration in social policy and evaluation from the University of Michigan.



Irma Barrientos, Healthy Families/Successful Children Program Manager, joined Mano a Mano in November 2019 as Community Health Caseworker. In July 2022, Irma transitioned into the Program Manager position. 

Irma is the daughter of immigrant parents from Zacatecas, Mexico. She was born in Chicago, Illinois. Her family migrated to the Round Lake Beach Area in 1987 where she finished elementary and middle school and in 2011 graduated from Round Lake Senior High School. 

Irma received her Bachelors of Science degree in Social Work from the University of Northeastern Illinois University. Since her start at Mano a Mano, she has provided direct case management through all of the Healthy Families programs. She is dedicated to providing support to her fellow community members alongside her team.


Contact Us


Phone:

(847)-201-1521


Fax:

(847)-270-3209


Email:

info@mamfrc.org


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